Laboratory Equipment and Instrument Repairs and Service Plans
Key components of effective laboratory equipment and instrument repairs and service plans include the following:
Technical expertise: Extensive knowledge and experience provided by skilled technicians to repair various laboratory equipment and instruments, from minor to complex major repairs.
Timely repairs: Helping to minimize downtime through quick turnaround times utilizing genuine manufacturer parts to maintain the integrity and performance of equipment.
Comprehensive equipment coverage: Covering a range of laboratory equipment and instruments, including, but not limited to, centrifuges, spectrophotometers, microscopes, balances, incubators, and other equipment and devices.
Customized plans: Tailoring plans to address unique requirements and budgets, including on-demand repairs, comprehensive maintenance contracts, and other options to meet specific needs.
Preventive maintenance: Conducting routine inspections and performing proactive maintenance tasks to identify and address potential issues before they escalate, prolonging equipment lifespan and reducing the likelihood of breakdowns.
Transparent pricing: Providing clear pricing details for plans regarding virtually all costs to help eliminate unexpected financial issues.
Priority support: Addressing queries, coordinating repairs, and providing guidance throughout the repairs and service process to deliver a seamless and satisfactory experience.
Laboratory equipment instrument repairs and service plans help provide peace of mind through technical expertise, timely, cost-effective repairs, and proactive maintenance.
MilliporeSigma™ Milli-Q™ SQ 2Series Install Remote Support
Installation and Training Remote Support
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges
Unity™ Lab Services Tech Direct Service Plan for Thermo Scientific™ SuperSpeed and Large Capacity Centrifuges. Provides support post factory warranty. Includes 3 day response time (within specified location and criteria), priority technical support and one preventative maintenance visit.
Agilent BioTek Seahorse Normalization
Seahorse Normalization for use with Cytation 1 and Cytation 5.
Thermo Scientific™ GLP Startup, Calibration and Preventive Maintenance for Water Purification System (New Product)
This GLP service plan supports water purification device during the new product stage. Customers benefit from services, priority CM support (NBD in select locations), all-inclusive parts, repair, and E-learning, ensuring optimal performance, regulatory compliance, minimized downtime.
Unity Lab Services™ Start-up Service (Multiple Module Water Purification)
New equipment start-up service for multiple module water purification systems (i.e. Pacific TII, Smart2Pure); Requires final assembly and site preparation ahead of this service
Unity Lab Services™ Start-up Service (Various Benchtops)
New equipment start-up for microbiological incubator, nonvacuum oven, nonstackable shaker, bechtop centrifuge, SpeedVac kit (individual modules and integrated kits only); Order STARTCCEN for other SpeedVacs kits; excludes major assembly
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific Speed Vacs
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Thermo Scientific™ GLP Calibration and Preventive Maintenance for Cold Storage Unit (In Warranty)
This GLP service plan supports a Cold Storage equipment in-warranty period. Customers benefit from services, priority CM support (NBD in select locations) all-inclusive parts, repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ Tech Direct Service Plan for Thermo Scientific ULT Freezers
Provides support post factory warranty. Includes three day response time (within specified location and criteria), priority technical support, and one preventative maintenance visit.
Unity Lab Services™ On-site server configuration for Thermo Scientific Smart-Vue Pro remote monitoring system
Server configuration performed onsite for Smart-Vue Pro Set-up. Adding up to 15 users, creating groups and creating company structure. Installation sold separately. Travel is included for standard service areas.
Unity Lab Services™ Total Care Service Plan for Thermo Scientific™ Ultra Centrifuges
Unity™ Lab Services Total Care Service Plan for Thermo Scientific™ Ultra Centrifuges. Provides support post factory warranty. Includes 2 day response time (within specified location and criteria), full parts and labor coverage and one preventative maintenance visit.
Thermo Scientific™ GLP Calibration, and Preventative Maintenance for Standard Centrifuge (In Warranty)
This GLP service plan supports a standard centrifuge during the in-warranty period. Customers benefit from priority CM support (NBD in select locations), all-inclusive repair, and E-learning, ensuring optimal equipment performance, regulatory compliance, and minimized downtime.
Unity Lab Services™ On-site orientation for Thermo Scientific Smart-Vue Pro remote monitoring system
Orientation for Smart-Vue Pro hardware and software functions performed on-site and includes up to 3 hours, not to exceed classroom of 15 participants. Installation sold separately. Travel is included for standard service areas.
MilliporeSigma™ Activation Fee MyMilli-Q™ Remote Care
Remote Care Service for use with a water purification system.
Unity Lab Services™ Evolution™ Pro On-site Warranty Upgrade
Convert Depot factory warranty to On-site service support